Electricity Network Transformation Roadmap
A partnership between the ENA and CSIRO
Australia’s national science agency, CSIRO, and the peak national body representing gas distribution and electricity transmission and distribution businesses in Australia, the Energy Networks Association (ENA) have partnered to develop an Electricity Network Transformation Roadmap (the Roadmap).
Download the Electricity Network Transformation Roadmap Overview
Download the Roadmap Engagement Principles
Stage 2 Project Update & Webinar
The electricity transformation now unfolding in Australia is receiving significant global attention. The Electricity Network Transformation Roadmap will help guide the development of innovative electricity systems over the next decade to better serve the needs and aspirations of customers.
In December 2015, the Roadmaps Interim Program Report delivered the foundation for the work to be undertaken in 2016. Stage 2 of the project is now advancing to build the evidence base for delivering the final Electricity Network Transformation Roadmap late in 2016.
DRAFT Customer Engagement Handbook
The Customer Engagement Handbook is being developed to provide a set of industry-endorsed features and methods of engagement that best support consistent, high-quality and effective engagement by energy network businesses with their customers.
The Draft Customer Engagement Handbook highlights the central place that customer needs and aspirations hold in the Roadmap project. Development of the Handbook commenced in 2015 with broad stakeholder engagement via workshops and direct conversations.
This process has involved representatives from many consumer advocacy groups and other stakeholders, the ENA and the CSIRO social science team and customer engagement practitioners from electricity and gas network businesses.
Download the handbook here
Have your say
The Draft Customer Engagement Handbook has been released for feedback and ENA and CSIRO would welcome your views. Please contact us at firstname.lastname@example.org or email@example.com by Monday 2nd May 2016 to provide your feedback or arrange a discussion.
Electricity Network Transformation Roadmap - Stage One
Interim Program Report
- Electricity Network Transformation Roadmap - Interim Program Report December 2015
- Electricity Network Transformation Roadmap - Interim Program Report Summary December 2015
- Key finding from the Electricity Network Transformation Roadmap – Interim Program Report December 2015
- Future Grid Forum, 2015 Refresh Technical Report December 2015
Want to know more?
For more information on the Electricity Network Transformation Roadmap, please contact Dr Stuart Johnston at ENA at firstname.lastname@example.org or 02 6272 1555